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The app is freezing or not working

If PomoSpeak is frozen, crashing, or not loading, try these steps in order:

  1. Force close the app and reopen it.

  2. Check for an update in the App Store or Google Play.

  3. Restart your device.

  4. Confirm you have a stable internet connection.

  5. If none of that works, uninstall and reinstall the app — your progress is saved to your account, not your device.

Still stuck? Email pomospeak@personalized.app with your device model and app version so we can dig deeper.